Managed Services

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No single individual can manage all the complexities of even the most straightforward infrastructure. Hiring an IT managed services provider gives clients access to an entire team of experts who have the skills and experience necessary to work on a variety of projects simultaneously. With a focus on collaboration and cooperation, issues can be resolved quickly so that downtime is avoided. Hiring a managed services provider puts the onus on the provider to maintain all relevant certifications and training, an expense that most customers cannot afford.

Relying on in-house expertise alone can also burden individuals who are neither adequately trained, nor have the time to deal with IT emergencies.

Worrying about downtime, interruptions and staff frustration can be very taxing on employees who have a host of other responsibilities. Hiring an IT provider who takes responsibility for some or even all of IT means that staff are free to focus on their own core responsibilities.

This increases both user and corporate productivity and contributes to the growth and prosperity of the organization.

So whether your organization has no internal IT department and the Total Protection Program is the answer, or you are a large enterprise with a busy IT department, GridWay can help. We have service level agreements that can be customized to your unique requirements—so that you can gain the peace of mind knowing that GridWay’s team of experts is behind you and available when needed.